Return, Refund& Exchange Policy

Once a live break has begun, all sales associated with that break are final.

Because teams, spots, and products are immediately opened and allocated during the break, we do not accept returns, cancellations, refunds, or exchanges after the break has started or concluded.

This policy applies regardless of the outcome of the break, including but not limited to the value, rarity, condition, or quantity of cards received.

Orders may only be canceled before a break has begun and only if the associated spot has not been reassigned or otherwise committed.

Approval of cancellation requests is at the sole discretion of Elite Sports Breaks LLC.

If you receive an item that is damaged during shipping or appears to have a manufacturing defect, please contact us within 7 calendar days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photographs of the product and packaging, if applicable

While we cannot guarantee a replacement or refund, we will make every reasonable effort to accommodate customers experiencing legitimate damage or product defects. Resolution may include replacement (if available), store credit, assistance with a manufacturer claim, or another remedy at our discretion.

Certain collectible products may contain manufacturer defects that are outside the control of Elite Sports Breaks LLC.

Where appropriate, we may assist customers in contacting the product manufacturer regarding replacement or warranty claims. Elite Sports Breaks LLC does not guarantee approval of any manufacturer claim.

Risk of loss transfers to the customer upon delivery by the shipping carrier.

If your package is lost, delayed, or damaged in transit, we will reasonably assist you in filing a claim with the carrier; however, carrier decisions are outside of our control.

To protect both our customers and our business, Elite Sports Breaks LLC reserves the right to deny any refund, replacement, or claim involving suspected fraud, abuse of this policy, chargeback misuse, or false representations.

To the fullest extent permitted by applicable law, Elite Sports Breaks LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from any purchase, participation in a break, shipment, or use of products, except where such limitations are prohibited by law.

Nothing in this policy limits any rights that cannot be waived under applicable consumer protection laws.

Elite Sports Breaks LLC reserves the right to modify this Return, Refund & Exchange Policy at any time. Any revisions become effective upon posting and apply to future purchases.